To protect your privacy and information on the internet, we have documented the following criteria to ensure you that your information is secure.
Our Commitment To Privacy and Secure Information
PILAEO.com values its shoppers and their privacy. We appreciate your trust in us and we are committed to maintaining your privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, sales, and promotions. PILAEO.com recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties. We use cookies to store information about your shopping cart... products, quantities, etc. NO personal information is stored in cookies.
The Information We Collect
This notice applies to all information collected or submitted on the PILAEO.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Name
Address
Shoe size
Email address
Phone number
Information Use
If you provide us with your E-mail address, or have done so in the past, we may upon occasion send you E-mail offers. We may use information you have given us to, for example, provide a service, measure consumer interest in our various services, and inform you about new products and services. These offers may be based on information you provided in your initial transaction with us, in surveys, or from information that may indicate purchasing preferences and lifestyle.
Declining E-mail Offers
Although most customers tell us they appreciate receiving notice of these carefully designed opportunities, we recognize the importance of providing you with choices. At any time, you may request to discontinue receiving these offers from us by simply replying to the E-mail and informing us of your preferences.
How To Contact Us
Should you have other questions or concerns about these privacy policies, contact customer service via email at sales@PILAEO.com . If our information practices should change in the future, we will let you know by posting the policy changes on our Web site or by communicating directly with you.
What information do we collect? How do we use it?
We collect the domain name of e-mail addresses of visitors to our site and aggregate (not personally identifiable) information on what pages visitors access. We use this information to monitor the use of the site and to improve its performance and usefulness. We also collect information you volunteer, such as survey responses, comments, purchasing and billing information, and your requests.
When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new services, and special offers we think youll find valuable.
How do we protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
How do we allow customers to update or change the information we collect?
You may update or change information related to your account by updating your profile, accessible via the home page once you are logged in, or by sending us email.Yes, we do use cookies, but we do not overuse them!We use cookies to enhance your shopping and browsing experience. The text in a cookie, by itself, only tells us that you have visited our site before. It does not store any personal information such as your name, e-mail address, street address, or phone number. Cookies are also used to maintain your shopping basket. All data contained in the shopping basked is kept on our server and not in the cookie your machine is assigned.
Your consent
By using our website, you consent to the collection and use of this information. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.